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Kindness in a Can
September 12, 2008 | by Suzanne Robitaille
I was taking the Greyhound bus from Boston to New York earlier this week, and the bus driver decided to stop at Arby’s for dinner – my favorite place (NOT!) This is a roast beef chain where, I’m told, the meat comes out of a can. Like Playdoh. I was placing an order of chicken fingers, when Arby’s saving grace appeared to me in a laminated sign just above the cash registers. It read something like this:
If you need help with anything please don’t hesitate to ask us.
If you’re visually impaired we can read you the menu aloud.
If you’re hearing impaired we can speak slower or offer you a pen and paper to write down your order.
If you’re mobility impaired we can bring your food to your table.
etc.
I read this notice a few times, then looked over at the teenagers at the cash register, and then spotted the shift manager. ... keep reading »